1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and business information
• Usage data and service interactions
• Communication preferences
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to comments, questions, and requests
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and regular security audits.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where applicable

6. Third-Party Services

We may use trusted third-party services to help provide our services, such as:

• Supabase (database and authentication)
• Vercel (hosting and deployment)
• Payment processors (Stripe)
• Analytics services (anonymized data)

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@sparksverse.com